Citrix Workspace 1810

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This section provides the minimum requirements to install SecureLogin. Ensure that you review these requirements before installation, particularly those related to the operating system.

IMPORTANT:In the preceding table, Certified includes the versions that are completely tested and supported. Whereas, Supported includes the versions that are not tested but are expected to work.

Citrix receiver workspace 1810

Table 1

Category

Requirement

Disk Space

128 MB

NOTE:An additional 55 MB is required for temporary files, which is deleted after the installation is complete.

Operating Systems

Certified:

  • Windows 10 Version 1809 (October 2018 Update), SecureLogin 8.7 onwards

  • Windows 8.1 (32-bit and 64-bit)

  • Windows 7 SP1 (32-bit and 64-bit)

  • Windows Server 2008 R2 SP1

  • Windows Server 2012 R2

  • Windows Server 2016

  • Windows Server 2019, SecureLogin 8.7.1 onwards

    NOTE:The following features are not supported on Windows Server 2019.

    • Citrix services

    • Terminal services

    • Client for Open Enterprise Server mode

    • GPO utility

      For more information on the GPO utility issues, see Known Issues in the NetIQ SecureLogin 8.7 Service Pack 1 Release Notes.

Supported:

  • Windows 10 Anniversary Update (32-bit and 64-bit)

  • Windows 10 Creators Update (32-bit and 64-bit)

  • Windows 10 Fall Creators Update (32-bit and 64-bit)

  • Windows 10 Version 1803 (April 2018 Update)

  • Windows 10 (32-bit and 64-bit)

Latest versions of service packs for the certified operating systems.

Terminal Servers

Certified:

  • Citrix Workspace app 1904 for Windows

    Timer

  • Citrix XenApp 7.18

  • Microsoft Terminal Services clients, Remote Desktop Protocol 10.2

Supported:

  • Citrix Receiver 4.5 and above

  • Citrix Workspace app 1810 and above

  • Citrix XenDesktop or XenApp 7.6 and above

  • Microsoft Terminal Services clients, Remote Desktop Protocol 7.0 and above

Directories

Certified:

  • Active Directory installed on Windows 2012 R2, 2016 and 2019

  • eDirectory 9.1 and 9.1.2 installed on Windows or SUSE Linux Enterprise System

Supported:

  • Active Directory installed on Windows 2008 R2

  • eDirectory 9.0 and above installed on Open Enterprise Server or Windows or SUSE Linux Enterprise System

NOTE: Mp3 for youtube mac. SecureLogin can be installed on any LDAP v3-compliant directory.

Browsers

Certified:

  • Chrome 74

  • Internet Explorer 11.0

  • Mozilla Firefox 67

  • Microsoft Edge 44 and above

    Microsoft EdgeHTML 18 and above

Supported:

  • Chrome 45 and above

  • Internet Explorer 9.0 to 11.0

  • Mozilla Firefox 50 and above

  • Microsoft Edge 42 and above

    Microsoft EdgeHTML 17 and above

Others

Certified:

  • iManager 3.1.2

  • .NET framework 4.7.2

  • Java 1.8

  • Supported Smartcard Middleware

    • ActivClient 7.1

    • Microsoft Smart Card Base Cryptographic Service Provider (CSP) Minidriver

  • Advanced Authentication 6.2

  • Client for Open Enterprise Server 2 SP4 (IR11)

  • NICI 3.0.3

Supported:

  • iManager 3.0 and above

  • .NET framework 4.0 and above

  • Java 1.7

  • Supported Smartcard Middleware

  • Advanced Authentication 5.5.x and above

  • Client for Open Enterprise Server 2 SP4 (IR7a and above)

  • NMAS 8.8.8.x

Untitled Document

Look for a Citrix folder in the list of folders. If you do not see it, click on your C drive on the left side, and then open Program Files (x86). Open Citrix ICA Client. Double-click on the WFCRun32 application (be careful not to select the Wfica32 application). Click OK to confirm the association with the Citrix Connection Manager. A new version of Citrix Workspace app and Receiver for Windows has been released. Citrix strongly recommends that customers upgrade Citrix Workspace app to version 1904 or later and Receiver for Windows to LTSR 4.9 CU6 version 4.9.6001. The new Citrix Workspace app version is available from the following Citrix website location.

Important: We only test the latest maintenance releases of BIG-IP and update their corresponding compatibility matrices. To find the latest maintenance release of BIG-IP, refer to the https://support.f5.com/csp/article/K5903 article. You should then refer to the latest compatibility matrix of that version for an updated list of supported software.

Testing Model

F5 Networks tests the functionality of BIG-IP Access Policy Manager on the most-used platforms and ensures support with the commonly used operating systems (OS) and browsers. Both IPv4 and IPv4+IPv6 deployments are supported, except as noted below.

Supported Access and Endpoint Security Features

Feature

FeatureWindowsLinuxMac
ActiveSync and Outlook Anywhere+n/a+
Virtual Keyboard+++
Cache and Session Control+1n/an/a
AV and FW Check2+++
File Check+++
OS Check+++
Process Check+++
Machine Certificate Check+n/a+
Registry Check+n/an/a
Windows Info Check+n/an/a
Machine Info Inspector++3+3
DNS Relay Proxy Service+n/an/a
Traffic Control Service+n/an/a
BIG-IP® Edge Client™+++
Inbox F5 VPN Client+n/an/a
Network Access++4+
Custom Dialer+5n/an/a
Reconnect to Domain+n/an/a
Portal Access+++
Optimized Applications+n/an/a
Static AppTunnels+n/an/a
Java AppTunnels+6+6+6,7
Citrix Terminal Services+++
Microsoft RDP Terminal Services+n/an/a
Microsoft RDP Terminal Services (Java)+6+6+6

1 Cache and Session Control does not remove form data, passwords, and cookies under Firefox and Google Chrome.

2 Visit www.askf5.com for a list of supported antivirus and firewall vendors

3Machine Info Inspector can only collect MAC addresses on Mac and Linux platforms

4 For Linux, the Network Access feature does not work with a proxy server

5IPv6 is not supported

6 Java RDP and Java AppTunnels are not supported on Google Chrome

7 Automatic application launch for Java AppTunnels is not supported on Mac with the Safari browser.

OS / Browser and Browser Compatibility

F5 Networks® supports the listed operating systems and browser releases, with the latest service pack or service pack equivalent, for up to 3 years from the time of initial release, as long as the listed operating systems and browsers are still supported by the vendor.

If an operating system or browser vendor ends mainstream support before the end of that 3 year period for a release or service pack, F5 Networks® will also end support at the same time. Once an operating system or browser has surpassed the 3-year date from release, F5 Networks® will continue to monitor the user base of this operating system or browser release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).

Microsoft’s policy of Servicing Channels with Windows 10 has changed the F5 Networks® support policy for Windows 10 as follows:

  • F5 Networks will support Microsoft Windows 10 Semi-Annual Channel for 18 months from the date of release. The Semi-Annual Channel replaces the Current Branch (CB) and Current Branch for Business (CBB) concepts.
  • F5 Networks will support Windows 10 Long-Term Servicing Channel releases for up to two years from the initial release date, as long as such a release is within the 'mainstream support' period. The Long-Term Servicing Channel replaces the Long-Term Servicing Branch (LTSB) concept.

Once a release has passed two years from the release date, F5 Networks® will monitor the user base of this release. When a release reaches a usage level that can no longer justify development, test, and support resources, we will issue an EoL (End of Life) Solution at least three months prior to the planned EoDS (End of Development Support).

See https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet for more details. For specific information about which builds Microsoft supports as part of its servicing branches, see https://technet.microsoft.com/en-us/itpro/windows/manage/waas-overview#servicing-branches.

Citrix Workspace 1810

Important: This policy only applies to the BIG-IP end-user interfaces, and not the administrative web console for BIG-IP or any other F5 product.

Microsoft® Windows OS

F5 Networks supports 32-bit and 64-bit versions of Windows® 10 running IE11, Firefox, or Chrome*.

  • Only 32-bit browsers are supported.
  • Microsoft Edge browser is not supported.

Linux Operating Systems

F5 Networks supports all 64-bit x86_64 Linux operating systems (OS) with enabled Kernel support for PPP interfaces and libc version 2 or later, running Firefox or Chrome*. 32-bit Linux operating systems are not supported.

OS X and macOS

Citrix workspace app 1810 for linux

F5 Networks supports macOS Mojave (10.14) devices, running Firefox, Safari, or Chrome.

Safari 13 and macOS Catalina (10.15) are supported with APM Client 7.1.8.2 on BIG-IP 13.1.x or later.

Browser plugin support has largely been discontinued by browser manufacturers and is not supported on BIG-IP 13.1.x or later. For more information refer https://support.f5.com/csp/article/K15326.

To use endpoint checks with macOS High Sierra (10.13), EPSEC build 580.0+ must be installed on the Access Policy Manager.

On Chrome versions 34 and above there is limited feature support due to browser restrictions as mentioned in SOL15326. Only the following clientless features are supported: Portal Access, Citrix, and VMware Webtop based launch support. The following clientless features are not supported: End Point Security checks, Protected Workspace, Network Access, MS RDP, Static AppTunnels, Dynamic Optimized AppTunnels, Java RDP, and Java AppTunnels.

Android

F5 Networks supports Android™ versions 10 and 11.

F5 provides F5 App software fixes for the current major version of Android and one major version back. For older Android versions, F5 will provide configuration assistance on a case-by-case basis.

For software released on any vendor’s App Store, F5 provides software fixes only for the currently released version of the corresponding F5 App.

Note: For Network Access support, install F5 Access (previously known as BIG-IP Edge Client) from Google Play. Only the latest version of F5 Access is available on Google Play Store. The BIG-IP Edge Portal app, which previously provided secure mobile access to enterprise web applications, is no longer provided for download.

iOS and iPadOS

F5 Networks supports iOS 13.x, iPadOS 13.x, iOS 14.x, and iPadOS 14.x.

F5 provides F5 App software fixes for the current major version of iOS and one major version back. For older iOS versions, F5 will provide configuration assistance on a case-by-case basis.

For Network Access support, please install F5 Access through the App Store. The Safari browser has been tested for compatibility with Portal Access and Webtop features.

Windows RT and Phone

Windows RT, Windows Phone 7 and 8 are supported with clientless features. In addition, Windows RT also supports Citrix. Please note the following exceptions:

  • Application tunnels and MSRDP are not supported

Java Compatibility Matrix

F5 Networks supports Java SE 7 and Java SE 8. Java-related features cannot be utilized using Google Chrome on OS X and Linux because Google Chrome does not support Java plugin on OS X and Linux.

Portal Access Compatibility

The Portal Access feature supports the following applications:

  • Microsoft® Outlook® Web Access (OWA) 2003, 2007 and Microsoft® Outlook® Web App (OWA) 2010, 2013 with Microsoft® Lync™ Server 2010, 2013 Integration
  • Microsoft® SharePoint® 2007, 2010 and Services 3.0, 2013
    • MS Office Applications integration with SharePoint and Internet Explorer is not supported
  • Microsoft® Communicator® 2007 R2
  • IBM Lotus® Domino® Web Access 8.0 and iNotes® 9.0 with Sametime®
  • Oracle® Portal 3.0 (10g Release 2, Version 10.1.2)
  • Oracle® PeopleSoft Portal (Version 9)
  • SAP® ERP Central Component (ECC) 2005 and SAP NetWeaver® 7.0 (2004s) SP12
  • F5 Enterprise Manager™ 3.1.1

Outlook Anywhere Compatibility

Outlook Anywhere supports the following versions of client applications:

  • MS Office 2007 for Windows
  • MS Office 2010 for Windows
  • MS Office 2011 for Mac
  • MS Office 2013 for Windows

Citrix Compatibility Matrix

The following server products were qualified for compatibility with F5 BIG-IP APM Secure Proxy:

  • Virtual Apps and Desktops 7 1808.2, 1811, 1906*, 1912*, 2003*, 2006*, 2009*
  • XenApp 7.5, 7.6, 7.7, 7.8, 7.9, 7.11, 7.13, 7.14, 7.15, 7.16, 7.18
  • XenDesktop 7, 7.1, 7.5, 7.6, 7.7, 7.8, 7.9, 7.11, 7.13, 7.14, 7.15, 7.16, 7.18
  • Storefront 2.5, 2.6, 3.0, 3.6, 3.7, 3.8, 3.9, 3.11, 3.12, 3.13, 3.14, 3.15, 3.16, 1811, 1906, 1912
  • Citrix Receiver for HTML5 1.3, 1.4, 1.5, 1.6 (Storefront 2.5 and 2.6)
  • Citrix Receiver for HTML5 1.7 (Storefront 3.0)
  • Citrix Receiver for HTML5 2.0 (Storefront 3.5 and 3.6)
  • Citrix Receiver for HTML5 2.1 (Storefront 3.5 and 3.6)
  • Citrix Receiver for HTML5 2.4 (Storefront 3.9)
  • Citrix Receiver for HTML5 2.5.1 (Storefront 3.9)

* Only features available in XenApp and XenDesktop are supported.

The following clients were tested:

  • Citrix Workspace app for Windows 1808, 1809, 1812, 1907*, 1911*, 2006*, 2009*, 20.10*
  • Citrix Workspace app for Mac 1808, 1812, 1906*, 1912 *, 2009*, 20.10*
  • Citrix Workspace app for iOS 1808, 1811, 1907* ** , 20.1.0* **
  • Citrix Workspace app for Android 1809, 1812, 1907*, 20.1.5*
  • Citrix Workspace App for Linux: 1810, 1906*, 1912*, 2004*, 2009*, 20.10*
  • Citrix Workspace App for HTML5: 1811, 1906*, 2005*, 2009*, 20.10*
  • Citrix Receiver for Windows 4.0, 4.1, 4.2, 4.3, 4.4, 4.5, 4.9, 4.10
  • Citrix Receiver for Windows Phone 8 1.2.2
  • Citrix Receiver for Windows 8/RT 1.3, 1.4
  • Citrix Receiver for Java 10, 10.1
  • Citrix Receiver for Linux 12.0, 12.1, 13.3, 13.4, 13.6, 13.8
  • Citrix Receiver for Mac 11.7, 11.8, 11.9, 12.0, 12.1, 12.2, 12.6, 12.8
  • Citrix Receiver for iOS 5.8, 5.9, 7.0, 7.1, 7.2.2, 7.3, 7.4
  • Citrix Receiver for Android 3.4, 3.5. 3.6, 3.7, 3.8, 3.9, 3.11.2, 3.12.1
  • Citrix Online plug-in 12.3
  • Dell Wyse Xenith Zero client: Xenith C00X with 1.7_122 firmware version
  • Dell Wyse Xenith Zero client: Xenith Pro 2 D00DX with 2.0_104 firmware version

* Only features available in Citrix Receiver are supported.
** Citrix Workspace App 1903 and higher does not work with legacy PNAgent based access. Use newer Storefront based access instead.

VMware View Compatibility Matrix

F5 BIG-IP APM Secure PCoIP Proxy supports the following server products:

  • VMware Horizon View 5.2
  • VMware Horizon View 5.3
  • VMware Horizon View 6.0
  • VMware Horizon View 6.1
  • VMware Horizon View 6.1.1
  • VMware Horizon View 6.2
  • VMware Horizon View 6.2.2
  • VMware Horizon View 6.2.3
  • VMware Horizon View 6.2.4
  • VMware Horizon View 7.0*
  • VMware Horizon View 7.02*
  • VMware Horizon View 7.03*
  • VMware Horizon View 7.1*
  • VMware Horizon View 7.2*
  • VMware Horizon View 7.3.1* **
  • VMware Horizon View 7.4* **
  • VMware Horizon View 7.5* **
  • VMware Horizon View 7.6* **
  • VMware Horizon View 7.7* **
  • VMware Horizon View 7.8* **
  • VMware Horizon View 7.9* **
  • VMware Horizon View 7.10* **
  • VMware Horizon View 7.11* **
  • VMware Horizon View 7.12* **
  • VMware Horizon View 8.0* **

* APM supports BLAST and BLAST Extreme protocol over TCP and UDP and also supports the Blast Extreme Adaptive Transport (BEAT) for Windows and Linux desktops and applications. APM supports VMware True SSO with Horizon.

** APM supports access to VMware Horizon desktops and applications using VMware Workspace ONE as an IdP.

The following VMware Identity Manager releases were tested:

  • VMware Identity Manager 2.8, 2.9, 3.0, 3.1, 3.2, 3.2.0.1

The following clients were tested:

  • VMware Horizon View Client for Windows 3.3, 3.4, 3.5.2, 4.0.1, 4.1, 4.2, 4.3, 4.4, 4.5, 4.6.1, 4.7, 4.8, 4.9, 4.10, 5.0, 5.1, 5.2, 5.3, 5.4.3, 8.0 (version 2006)
  • VMware Horizon View Client for Windows Store 3.2, 3.4
  • VMware Horizon View Client for Mac 3.2, 3.4, 3.5.2, 4.0.1, 4.1, 4.2, 4,3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 5.0, 5.1, 5.2, 5.3, 8.0 (version 2006)
  • VMware Horizon View Client for Android 3.2, 3.4, 4.0.1, 4.1, 4.2, 4,3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 5.0, 5.1, 5.2, 5.3
  • VMware Horizon View Client for iOS 3.2, 3.4, 4.0.1, 4.1, 4.2, 4,3, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 5.0, 5.1, 5.2, 5.3
  • VMware Horizon View Client for Linux 3.4, 3.5.2, 4.0.1, 4.1, 4.4, 4.5, 4.6, 4.7, 4.8, 4.9, 4.10, 5.0, 5.1, 5.1, 5.2, 5.3, 5.4.1, 8.0 (version 2006)
  • Dell Wyse P25 Zero Client starting from firmware v 4.1.0
  • VMware Horizon View HTML5 Client*

* Support for the HTML5 Client for VMware Horizon View 7.4 and higher requires BIG-IP 13.1.0.6-0.0.3 or newer.

Remote Desktop Gateway Compatibility Matrix

F5 BIG-IP APM Secure Remote Desktop Gateway supports the following server products:

  • Microsoft Windows Server 2012 R2
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2008 R2 SP1

The following clients were tested:

  • Microsoft Remote Desktop for Mac v 8.0.7
  • Microsoft Remote Desktop for Android v 8.0.6, 8.0.11
  • Microsoft Remote Desktop for iOS v 8.0.7
  • Microsoft Remote Desktop for Windows v 6.3
  • Microsoft Remote Desktop for Windows v 6.2

Contacting F5 Networks

Phone:(206) 272-6888
Fax:(206) 272-6802
Web:http://support.f5.com
Email:support@f5.com
Citrix Workspace 1810

For additional information, please visit http://www.f5.com.

Additional resources

Citrix Workspace App 1810 Known Issues

You can find additional support resources and technical documentation through a variety of sources.

  • The F5 Networks Technical Support web site: http://www.f5.com/support/
  • The AskF5 web site: http://support.f5.com/kb/en-us.html
  • The F5 DevCentral web site: http://devcentral.f5.com/
  • AskF5 TechNews

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